CRM Support Executive – Customer Relationship Management | Ratna Realty | Ahmedabad, Gujarat, India

Ratna Realty is hiring a CRM Support Executive for its real estate operations in Ahmedabad, Gujarat. This full-time opportunity is ideal for Diploma qualified candidates with 1 to 2 years of experience in customer relationship management within the construction or real estate sector. The role involves handling customer queries, maintaining CRM records, coordinating with sales and site teams, and ensuring smooth communication throughout the project lifecycle. Candidates with strong communication skills, follow-up abilities, and customer service orientation will find promising growth opportunities in this structured real estate organization.

Location

Ahmedabad, Gujarat, India

Employment Type

Full-time

Experience Required

1 to 2 Years

Compensation & Benefits

Salary: Not Disclosed

Professional growth opportunities in customer relationship management within the real estate industry.

About Ratna Realty

Ratna Realty operates in the construction and real estate development sector, delivering residential and commercial projects with a focus on quality and customer satisfaction.

Position Overview

The CRM Support Executive will manage post-sales coordination, handle client communications, maintain CRM data, and ensure timely resolution of customer concerns.

Key Responsibilities

• Handle customer inquiries and provide timely responses.
• Maintain accurate CRM records and documentation.
• Coordinate with sales and project teams.
• Schedule client meetings and follow-ups.
• Assist in customer documentation and agreement processing.
• Track payment schedules and reminders.
• Support handover and possession processes.
• Prepare customer communication reports.
• Ensure customer satisfaction throughout the project cycle.
• Resolve issues in coordination with internal departments.

Required Skills & Competencies

• Strong customer service and communication skills.
• Experience in CRM software and data management.
• Ability to coordinate with multiple teams.
• Attention to detail and documentation accuracy.
• Time management and follow-up capability.
• Professional and client-focused approach.
• Problem-solving ability.
• Basic understanding of real estate processes.

Educational Qualification

Diploma

About the Project & Industry

Ahmedabad’s real estate sector is growing steadily, creating demand for efficient CRM professionals to enhance customer experience and project coordination.

Why Join Ratna Realty?

• Opportunity to grow in real estate customer management.
• Exposure to residential and commercial projects.
• Professional and structured work culture.
• Long-term career development in CRM operations.

How to Apply

Interested candidates can send their updated resume to contact@ratnacorp.com. Shortlisted candidates will be contacted for further selection process.